Paying bills, renewing, and what happens when a plan expires
Bills and reminders arrive before your plan ends, and you can pay from the link without logging in. The store stays open 3 days after expiry; your data is never deleted.
On this page
Paid plans are billed once a month or once a year. The Free plan has no expiry and no bills.
When bills arrive
- Monthly plans: the bill is created 7 days before your plan ends, with reminders 3 days before and on the last day.
- Yearly plans: 30, 15, 7 and 3 days before, and on the last day.
- Reminders come by email or SMS. Each has a payment link you can use without logging in.
- The admin panel also shows a bar at the top: "Your plan ends in X days" with a Renew button.
How to pay
- Click the link in the reminder, or use Renew or Pay in the bar at the top of your admin.
- Choose bKash, card or whichever online method is shown, and pay.
- Once the payment goes through, your plan is extended at once and the panel says "Payment received".
All your bills and receipts are on the Billing & Invoices page — paid, due and canceled. Open any invoice to view it or download a PDF.
What happens when a plan expires
| When | Your store |
|---|---|
| Before the end date | Normal; reminders arrive |
| 3 days after the end date | Still open (grace period), with a warning in the panel |
| After those 3 days | Closed to customers; no new orders |
| When you renew | Open again immediately |
After the 14-day trial
If you start on a paid plan, the first 14 days are a trial. A bill arrives before the trial ends, following the same schedule. Pay it and the plan continues; otherwise the store closes after the 3-day grace period.
SMS recharge
Each plan includes a number of SMS per month. If you need more, recharge from the Notifications page — 50 paisa per SMS, minimum ৳100. Recharged SMS never expire.
FAQ
Money was taken but the bill still shows as due.
Refresh after a few minutes. If it's still due, open a support ticket with the TrxID or receipt — we'll match it and fix it.
Can I cancel a bill?
Yes — click Cancel next to a due bill. Your plan stays as it is, and a new bill is created again before the plan ends.
Is there auto-renewal?
No. We never take money from your card or bKash automatically; you pay each time yourself.